You can contact us through the email link for each salon location, and one of our team members will reach out to you as soon as possible. We want to get to know you, ask some questions, and reserve time with a stylist that will best fit you and your beauty budget.
We love children; however, the salon can be a dangerous place for little ones unless they are receiving services. Thank you so much for your cooperation.
We understand that life can get crazy (work, kids, traffic, etc.), but we never want to run behind on our guests or rush through appointments because of issues with running late. We ask to reschedule our guests if they are running more than 15 minutes late.
We request 24 hours notice to cancel or reschedule an appointment as a courtesy to our salon specialists, unless it is an emergency situation of course.
Our priority is for you to love your hair, and our goal is for you to be a long term guest of our salon. Please give us a call within 24 hours, or as soon as possible, if you aren’t completely satisfied with your hair…we want you to feel comfortable communicating with us. When given the opportunity, we will do our very best to make you happy and redo your hair, often at our expense.
We stand behind our haircare product recommendations 100%, but if for some reason you aren’t loving what you purchased, please feel free to return your gently used haircare product for another haircare product of your choice. Boutique items can be exchanged or returned for a store credit within two weeks of date purchased.
We accept cash, debit cards, Visa, MasterCard, and American Express…sorry, no checks accepted.
Gratuities are always appreciated, but never expected. Our stylists are grateful when you love your experience and your look…gratuities are a beautiful way of saying thank you.
We have a price level system in our salons, and the service price is based on the demand and time the stylists have earned for themselves. All of our service providers are very talented and promise to deliver an outstanding guest experience.